GenAI Episodes
SN Audio Docs
10: Docs - ServiceNow IT Service Management Coaching
This podcast is based on the ServiceNow ITSM Coaching module document. ServiceNow ITSM Coaching [https://docs.servicenow.com/bundle/xanadu-it-service-management/page/product/coaching/concept/coaching-landing.html] This is a comprehensive user manual for S...
9: Docs - ServiceNow Employee Service Management Health & Safety
This podcast is based on the following document about ServiceNow's Health and Safety application. Health and Safety [https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/ohs-incident-management/concept/health-safety-overview.html...
8: Docs - ServiceNow Legal Services Delivery
ServiceNow Legal Services Delivery provides a unified experience between employees seeking legal support and the legal teams assisting them. It offers self-service experiences for employees and enables legal departments to streamline routine legal requests. T...
7: Docs - ServiceNow Security Vulnerability Response
The ServiceNow Vulnerability Response application aids in tracking, prioritizing, and resolving known vulnerabilities from various sources like the National Vulnerability Database (NVD). The application imports and groups vulnerable items according to rules, f...
4: Docs - Xanadu Upgrade Release Kit
In its latest Xanadu release, ServiceNow delivers new capabilities to scale business and technology to keep pace with rapid innovation and data proliferation in the world of AI https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/othe...
3: Docs - Upgrading to Xanadu
Upgrading and patching your instance requires planning, testing, and validation. This podcast will cover these topics and more. https://docs.servicenow.com/bundle/xanadu-release-notes/page/release-notes/upgrades/concept/upgrades-overview.html Note: Please...
2: Docs - ServiceNow Xanadu Intelligent Experiences
ServiceNow leverages machine learning in several ways to enhance both customer service and IT service management. These enhancements are largely driven by products like Now Assist and Task Intelligence, which utilize machine learning to automate tasks, provide...
1: Docs - Xanadu Release Notes
The Xanadu release delivers a range of enhancements that aim to streamline operations, deepen insights, and empower users across different departments. From improved GRC capabilities to enhanced network visualization in OTM and refined platform features, Xanad...
SN Audio Blogs
Bonus: Blog - 5 in-demand career journeys
The source for this podcast is this ServiceNow blog post [https://www.servicenow.com/blogs/2024/5-in-demand-career-journeys-future]. It outlines the career journeys of five in-demand roles that will be crucial in the next five years. The five roles are Applica...
Bonus: Blog - How nonprofits using AI can do more
The source for this podcast is a blog post from ServiceNow that explores how nonprofits can use AI to improve their performance. https://www.servicenow.com/blogs/2024/how-nonprofits-using-ai-can-do-more-good Note: Please be aware that the following conten...
