7: Docs - ServiceNow Security Vulnerability Response

The ServiceNow Vulnerability Response application aids in tracking, prioritizing, and resolving known vulnerabilities from various sources like the National Vulnerability Database (NVD). The application imports and groups vulnerable items according to rules, facilitating rapid remediation. Vulnerability data is automatically correlated with solutions, enabling efficient identification of appropriate actions. The application offers a range of features including monitoring patch deployments, role-based access control, and scheduled jobs for data updates.

Key features of Vulnerability Response include:

• Vulnerability Solution Management: Correlates vulnerabilities with potential solutions and prioritizes remediation actions based on risk reduction.
• Integration with third-party scanners: Enables vulnerability data import from external sources such as Qualys and Rapid7.
• Remediation Task Management: Groups vulnerable items into tasks based on predefined rules.
• Patch Orchestration: Supports integration with patch management systems like HCL BigFix and Microsoft SCCM.
• Reporting and Dashboards: Provides insights into vulnerability trends, remediation progress, and overall security posture.

The Vulnerability Response application streamlines vulnerability management processes, enabling organizations to effectively mitigate security risks.

https://docs.servicenow.com/bundle/xanadu-security-management/page/product/vulnerability-response/reference/vuln-landing-page.html

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