2: Docs - ServiceNow Xanadu Intelligent Experiences

ServiceNow leverages machine learning in several ways to enhance both customer service and IT service management. These enhancements are largely driven by products like Now Assist and Task Intelligence, which utilize machine learning to automate tasks, provide insights, and improve efficiency. This podcast will cover these topics and more.

https://docs.servicenow.com/bundle/xanadu-release-notes/page/release-notes/analytics-intelligence-reporting/intelligent-experiences-rn-landing.html

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This content is also in no way affiliated with ServiceNow or any of its partners. I'm simply a fan of the ServiceNow platform and want to help others have success with ServiceNow!