8: Docs - ServiceNow Legal Services Delivery

ServiceNow Legal Services Delivery provides a unified experience between employees seeking legal support and the legal teams assisting them. It offers self-service experiences for employees and enables legal departments to streamline routine legal requests.

The core of Legal Service Delivery is Legal Request Management, which allows employees to submit legal requests, track progress, and read legal knowledge base articles through various channels, including a web portal, mobile app, and virtual agent. This allows legal teams to manage intake volume, resolve requests, and monitor work analytics in a centralized Legal Counsel Center.

https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/legal-request-management/concept/legal-management-overview.html

Note: Please be aware that the following content has been generated by an AI system and may contain errors, inconsistencies, or outdated information. It is provided as-is without any warranties or guarantees of accuracy. We strongly recommend using this content as a starting point for further research and consultation with relevant experts or authorities. We disclaim any liability for damages or losses resulting from the use or reliance on this content.

This content is also in no way affiliated with ServiceNow or any of its partners. I'm simply a fan of the ServiceNow platform and want to help others have success with ServiceNow!